Legal Document

Terms & Conditions

Last Updated: March 2026

1. Acceptance of Terms

Welcome to the website of Y-GO DIGITAL LTD, trading as YGO EATS ("we", "us", "our", or "YGO EATS").

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not use this website.

2. About Us

YGO EATS is a service provided by Y-GO DIGITAL LTD.

We provide technology and software-related services which may include:

  • branded website development
  • online ordering system solutions
  • payment gateway integration
  • order management tools
  • optional printer integration services
  • related support and software services

This website is provided for general information, marketing, and business enquiry purposes.

3. Use of This Website

You agree to use this website only for lawful purposes.

You must not:

  • use this website in any way that breaches any applicable law or regulation
  • use this website for fraudulent or unlawful purposes
  • attempt to gain unauthorized access to any part of the website, server, or connected systems
  • interfere with the security, performance, or operation of the website
  • copy, scrape, reproduce, distribute, or exploit website content without our prior written permission, except as permitted by law

We reserve the right to restrict, suspend, or terminate access to the website where we reasonably believe misuse has occurred.

4. Information Provided on This Website

The content on this website is provided for general information only.

While we aim to keep all information accurate and up to date, we do not guarantee that all content on the website is complete, accurate, or current at all times.

Any reliance you place on information provided on this website is at your own risk.

We may update, remove, or change website content at any time without notice.

5. Business Enquiries and Service Information

Any information submitted through contact forms, enquiry forms, demo requests, or other communication tools on this website must be accurate and not misleading.

Submission of an enquiry through this website does not create a binding contract between you and YGO EATS.

Any supply of services by YGO EATS will be subject to separate commercial terms, service agreements, proposals, or contracts where applicable.

6. Intellectual Property

Unless otherwise stated, all intellectual property rights in this website and its contents are owned by or licensed to Y-GO DIGITAL LTD.

This includes, without limitation:

  • website design
  • branding
  • logos
  • text
  • graphics
  • layout
  • software-related materials
  • downloadable or displayed content

You may view, download, and print material from this website for your own lawful business or personal reference only.

You must not, without our prior written consent:

  • reproduce
  • modify
  • distribute
  • republish
  • commercially exploit
  • reverse engineer
  • create derivative works from

any content or material from this website, except where permitted by law.

7. Third-Party Links and Services

This website may contain links to third-party websites, services, or tools for convenience or information.

We do not control and are not responsible for the content, policies, availability, or practices of any third-party websites or services.

The inclusion of any third-party link does not imply endorsement by YGO EATS.

If you access third-party services through links on this website, you do so at your own risk.

8. Privacy

We value your privacy.

Any personal information submitted through this website will be handled in accordance with our Privacy Policy and applicable data protection laws.

By using this website or submitting information to us, you acknowledge that your information may be processed for purposes such as:

  • responding to enquiries
  • providing information about our services
  • improving website performance and user experience
  • complying with legal or regulatory obligations

9. Website Availability

We do not guarantee that this website will always be available, uninterrupted, secure, or error-free.

We may suspend, withdraw, discontinue, or change all or any part of the website without notice.

We shall not be liable if the website is unavailable at any time or for any period.

10. Limitation of Liability

To the fullest extent permitted by law, Y-GO DIGITAL LTD shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of, or inability to use, this website.

This includes, without limitation:

  • loss of profits
  • loss of business
  • loss of revenue
  • loss of data
  • loss of opportunity
  • loss of goodwill
  • business interruption

We do not accept liability for any loss or damage caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may affect your devices, equipment, software, data, or other material due to your use of this website.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

11. Indemnity

You agree to indemnify and hold harmless Y-GO DIGITAL LTD, its affiliates, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with:

  • your misuse of this website
  • your breach of these Terms and Conditions
  • your violation of any applicable law or the rights of any third party

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this website and will take effect from the date of publication unless otherwise stated.

Your continued use of the website after such changes are posted constitutes your acceptance of the revised Terms and Conditions.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Refund & Cancellation Policy

Order Cancellation

Orders placed through this website or application are final once submitted.

Requests to cancel or amend an order must be made directly to YGO Takeaway and are subject to YGO Takeaway's discretion.

Refunds

Refunds are not guaranteed once an order has been accepted.

If a refund is approved, it will be processed by YGO Takeaway using the original payment method where possible.

Payment Disputes

You agree to contact YGO Takeaway directly before initiating any chargeback or payment dispute.

If YGO Takeaway is unable to fulfil your order after payment has been taken, you should contact YGO Takeaway as soon as possible for resolution.

Role of YGO EATS

YGO EATS (Y-GO DIGITAL LTD) provides the ordering technology only and is not responsible for refund decisions.

If you are unable to reach YGO Takeaway directly, you may contact YGO EATS at hello@ygoeats.co.uk, providing the name and address of the Restaurant, the date the order was placed, the amount charged, the order reference number shown on the order confirmation issued by YGO Takeaway, along with a contact name and telephone number.

YGO EATS will make reasonable efforts to contact the Restaurant on your behalf and will respond to you within 14 working days. YGO EATS does not process refunds and has no authority to make refund decisions, which remain the sole responsibility of the Restaurant.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Y-GO DIGITAL LTD
5 Brayford Square, London E1 0SG, United Kingdom
Email: hello@ygoeats.co.uk

16. Consumer and Statutory Rights

Nothing in these Terms and Conditions affects any rights you may have under applicable law that cannot be excluded or limited.